Price List
Please refer to the services pages for the service descriptions and note the Booking Terms & Conditions as shown below.
(per flight) Arrival ONLY Departure ONLY Transit
* including Unaccompanied minors service
(One pc. A4 size documents
max. 500gms per delivery) Within Airport area / AEL Station $150 By Post $150 Surcharge for: Order placed within 24 hours per order $150 Additional delivery for the same order per piece $150
BOOKING TERMS & CONDITIONS
All booking requests for Hong Kong Airport Concierge Services
- Please place booking by completing the booking form at least 48 hours in advance.
- All services provided by Worldwide Flight Services are subject to availability.
- We may contact you to change your booking status or cancel your booking for some exceptional cases. A full refund will be arranged to you if we cancel your confirmed and paid booking.
- No charge for children below 2 years old.
- Worldwide Flight Services reserves the right to make final decision on all services to be performed should there be any disputes.
- Price is subject to change without prior notice.
- We operate a "no tipping" policy and tips are not required.
VIP Meet & Greet Services
- For arrival only, VIP Meet & Greet Services include Standard Meet & Greet Services, Electric Buggy Services (one journey) and Porter Services (2 pieces of regular luggage per passenger).
- For departure and transit, departure shuttle service is not included because pre-booking of it is not necessary. Our Chaperon will accompany you (or your guests) to our service counters for the services and there may be a need to queue up.
- Due to the Airport Authority Hong Kong's policy, Electric Buggy Services is deployed from gate 25 and beyond in terminal 1. It is prohibited to enter gates 1-4, 5-9, 201-230 and 501-530. And for the arrival service, drop-off point will be at arrival gate 10, just before the Temperature Check.
- Passengers may need to hold their own hand-carry bags on the buggy if there are too many hand-carry bags.
- If the luggage has been checked through to final destination, porter service is not applicable.
Electric Buggy Services
- The above price for Electric Buggy Services is for one journey (point to point).
- For departure shuttle service, please approach our service counters for the service and there may be a need to queue up.
- Due to the Airport Authority Hong Kong's policy, Electric Buggy Services is deployed from gate 25 and beyond in terminal 1. It is prohibited to enter gates 1-4, 5-9, 201-230 and 501-530. And for the arrival service, drop-off point will be at arrival gate 10, just before the Temperature Check.
- 2 seats at the back are inverted and passengers may need to hold their own hand-carry bags.
- Passengers may be required to share the shuttle with others (for non-charter booking).
Porter Services
- Luggage considered as "out of gauge" by the airline will be considered as oversized or overweight luggage. A common definition for regular size luggage is L+W+H<158cm, and weight<32kg.
- Porter Service is available in all public areas of the Hong Kong International Airport. Service in areas outside the Hong Kong International Airport will be subject to surcharge. Please contact us at concierge@worldwideflight.com.hk for price.
Limousine Services
- Limousine service is available upon purchase of VIP Meet & Greet, Standard Meet & Greet and / or Electric Buggy Services only.
Valet Services (Baggage Delivery)
- Maximum dimensions for regular size luggage per piece are L+W+H<158cm, and weight<32kg. Luggage bigger than or heavier than this limit will be considered as "Over sized or over weight luggage", and will be considered as 2 regular size luggage.
Others
- Worldwide Flight Services shall not be liable for any exemplary, punitive, special or consequential damages, including lost revenues, lost profits or lost prospective economic advantage arising from any performance of, or failure to perform, services as stated in the price list, and Worldwide Flight Services is released and waived all claims against such damages.
Overnight Service Surcharge
- For all arrival services, 50% surcharge will apply to services scheduled to take place from 00:01 to 05:59 hours (Hong Kong times) based on the flight's Scheduled Time of Arrival (STA).
- For all departure service: 50% surcharge will apply to services scheduled to take place from 00:01 to 05:59 hours (Hong Kong times) based on the flight's Scheduled Time of Departure (STD).
Cancellation Policy
- For cancellation received in writing at least 48 hours before the service time (STA/STD), full refund will be arranged.
- For cancellation received in writing within 48 hours before the service time (STA/STD), no any refund will be arranged.
- No refund will be arranged for no-shows.
Amendment Fee
- For amendment request received in writing at least 48 hours before the service time (STA/STD), no extra fee will be charged.
- For amendment request received in writing within 48 hours before the service time (STA/STD), a 25% surcharge of the total price will be charged.
Enquiries Contact
For general enquiries and reservation, please contact Worldwide Flight Services' team at
Tel: (+852) 3918-5000
Fax: (+852) 2261-2974
Email: concierge@worldwideflight.com.hk
For group enquiries or special requests, please contact Worldwide Flight Services' Sales department during office hours at
Tel: (+852) 3918-5020
Fax: (+852) 2261-2677
Email: sales@worldwideflight.com.hk